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Contact us at:
(316) 517-6578
Toll Free: (877) 855-4228
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4 Cessna Blvd.
Wichita, KS 67215

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Security Statement

Welcome to our online Internet site!
Cessna Employees Credit Union is committed to making your online NetTeller experience safe and secure. Our online NetTeller service provides security technology to protect the data of our members and for the credit union. We have taken many measures to ensure your privacy.

Information Encoding

We use encoding technology to ensure that your private information cannot be easily translated. On our NetTeller service your information never travels the Internet without encryption protection.

Account Numbers and Names

CECU does not display your account numbers over the Internet. Instead, you will see the account type i.e. primary checking, and will have the option to change to a "pseudo" name for each of your accounts.

NetTeller ID & NetTeller Information

In order to access CECU NetTeller, you must enter a unique User ID and PIN.

PIN Security System

A PIN security system is in place to keep unauthorized individuals from accessing your account by guessing your PIN. If your PIN is entered incorrectly three consecutive times, the user is "locked out" of the system. Once this happens you will not be able to access your account via NetTeller until you contact us to have your PIN reset. Each time you log in to our NetTeller service you will see a record of your last log in date and the number of times you have logged in. You will have the ability to monitor the access of your account with this information. You will have an option to Reset Log in Count, which allows users to reset the counters for their log in history.

Automatic Log-Off

If you are logged on the NetTeller service but do not perform any activity for 10 minutes, you will not be able to proceed until you "re-log" on to the system.

Additional Security Measures

We have sophisticated firewalls and authentication processes to ensure that only authorized individuals are allowed to enter our system. A firewall is either a hardware or software component that serves as a secure entrance to a system. A firewall can allow only specific parties to cross the path and access the system.

Protect Your Online NetTeller Account Information

CECU works to protect your banking privacy. However, you also play an important role in protecting your account(s). Here are some steps you can take to ensure that your NetTeller account(s) information is protected:

  • When sending the credit union e-mail, do not reveal your full account number. Instead, give us your full name and describe your accounts by type description only. On multiple account information, give us the name and relationship to you.
  • Do not reveal your NetTeller ID or PIN to anyone else. Your NetTeller ID and PIN are designed to protect your banking information, but that will only work if you keep them to yourself.
  • Change your NetTeller PIN frequently. You can change this online through the NetTeller menu called Management.
  • Do not walk away from your computer if you are in the middle of an Online NetTeller session.
  • Once you have finished your online NetTeller session, log-off before visiting other Internet sites.
  • In addition, when leaving your computer clear the browser disk/memory cache and close your browser.
  • If you notice any suspicious or unusual activity related to any of your accounts, contact us immediately at (316) 517-1854, or by e-mail: cecu@cessna.textron.com
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The contents of this webpage are copyright © 2008 Cessna Employees Credit Union. All Rights Reserved. Please visit our policies page for more information on your privacy while using this website and the terms of use.