ConnectLine Guide - Updated 2007 Version
Connect to your Credit Union Account 24 Hours a Day and 7 Days a Week! ConnectLine offers a fast, convenient way to conduct your Credit Union business. You only need two items to use this service, a telephone and an access code. Simply follow the voice prompts to complete your task..
FIRST TIME USERS – IT'S EASY TO GET STARTED!
Call ConnectLine at 316-943-6661, or Toll-Free 888-446-4228
Press 1 – Enter Account Number (as shown on your Statement) then #
Create Access Code - you choose any four numbers, press #
(Tip: You may wish to use your Visa Debit PIN)
Now enter Social Security Number (of Primary person on account) for verification, press #
That’s it! Now, you can Connect – anytime!
TO USE CONNECTLINE, FOLLOW THESE SIMPLE STEPS:
- Call: (316) 943-6661 or Toll- Free (888) 446-4228
- Enter your Account Number as shown on your statement, then press #
- Enter your Access Code , then #
Main Menu: Make your selection from these Primary voice guide choices:
| 1 Balance Inquiry | 2 History Inquiry | 3 Withdrawals |
| 4 Transfers | 5 Checking Information | 6 Loan Information |
| 7 More Options | * End Call | # Replay Main Menu |
Helpful Tip: How To Review Checking Account Activity
Press 1 - Main Menu
Press 2 - History Inquiry
Press 2 – Share History
Enter ID: for Checking*
* To find your Checking ID:
Press # for Main Menu,
Press 1 - Balance Inquiry
Press 3 - Open Share List
Listen to a list of all of your account ID’s and balances
Balance Inquiry Menu :
| 1Savings Balance | 2 Checking Balance | 3 Open Share List * |
| 4 Open Loan List | * End Call | # Main Menu |
* Find your Account ID numbers here
History Inquiry Menu:
| 1 Last Deposit | 2 Share History | 3 Loan History |
| 4 Deposit History | 5 Recent Transactions | * End Call |
| # Main Menu |
Withdrawal Menu:
| 1 Checking Withdrawal | 2 Share Withdrawal | 3 Loan Advance |
| * End call | # Main Menu |
Transfer Menu:
| 1 Share to Share Transfer | 2 Share to LoanTransfer | 3 Loan to ShareTransfer |
| * End call | # Main Menu |
Checking Information Menu:
| 1 Checking Balance | 2 Check Number Inquiry | 3 Check Clearing History |
| * End Call | # Main Menu |
Loan Information Menu :
| 1 Open Loan List | 2 Loan Balance | 3 Loan Payment Inquiry |
| 4 Loan Payment History | 5 Loan Payoff Amount | * End Call |
| # Main Menu |
Additional Options:
| 1 Year to Date Information | 3 Change Preferences* | * End Call |
| # Main Menu |
* Use Change Preferences to change your Access Code
